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Job ID
372118BR
Jul 27, 2023
Czech Republic
Job Description
2023 will potentially see Sandoz become a standalone organization! We are continuing to accelerate its growth in the digital world.
The CRM & Sales Force Effectiveness Analyst will be responsible for administration of CRM system as well as for designing and implementing effective strategies to improve the sales force effectiveness and customer relationship management (CRM) within the organization. The role requires strong analytical skills, experience in data analysis and interpretation, and excellent communication skills.
Your responsibilities include, but not limited to:
The CRM & Sales Force Effectiveness Analyst will be responsible for administration of CRM system as well as for designing and implementing effective strategies to improve the sales force effectiveness and customer relationship management (CRM) within the organization. The role requires strong analytical skills, experience in data analysis and interpretation, and excellent communication skills.
Your responsibilities include, but not limited to:
- Administration of CRM platform powered by Salesforce.com and managing the technical aspects of customer data management within the CRM system
- Develop and maintain reports and dashboards to track and analyze key performance indicators (KPIs) related to sales force effectiveness and CRM
- Collaborate with cross-functional teams, including sales, marketing, and analytics, to design and implement effective CRM and sales force effectiveness strategies
- Providing the training and support to sales teams on CRM best practices and sales effectiveness strategies
- Implement sales force effectiveness strategies, territory alignment, segmentation and targeting
- Design and execute CRM programs that improve customer engagement, retention, and loyalty
- Evaluate and implement new CRM and sales force effectiveness technologies to enhance customer engagement and sales performance
Diversity & Inclusion / EEO
Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.
Minimum Requirements
What you’ll bring to the role:
You will receive:
Why consider Sandoz?
500 million patients were reached with Sandoz generic and biosimilar medicines in 2021, and while we are proud of that, we know we could do more to continue to help pioneer access to medicines for people around the world. How are we going to do this? We believe that revolutionary innovative ideas, insights, and solutions can be found at the intersection of medical science and digital innovation. May a diverse, equitable and inclusive environment inspire new ways of working. We believe that our potential can develop and grow in a culture not based on integrity, curiosity, and flexibility. And we can reinvent what is possible, when we courageously collaborate to tackle the world’s toughest medical challenges aggressively and ambitiously. Because the greatest risk in life is the risk of never trying! Imagine what you could do here at Sandoz!
Join us and help us reimagine medicine
Sandoz stands up for equal opportunities and for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age, and disability.
- Required experience: 2+ year experience in position with organizational duties
- Communication skills and experience in collaboration with internal and external stakeholders
- Fluent in Czech and English
- Experience with Salesforce.com or other CRM technologies commonly used
- Experience with configuring and customizing CRM systems, including account management, data fields, and reports
- Experience with data analysis and interpretation, including the ability to develop reports and dashboards using tools such as QlikSense or Power BI
- Understanding of data security and privacy regulations related to customer data management.
You will receive:
- Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary
- Risk Life Insurance
- 5-week holiday per year (1 week above the Labor Law requirement)
- Cafeteria employee benefit program – choice of benefits from Benefit Plus CZ in the amount of 12,000 CZK per year
- Meal vouchers in amount of 120 CZK for each working day (full tax covered by company)
- Multisport Card
Why consider Sandoz?
500 million patients were reached with Sandoz generic and biosimilar medicines in 2021, and while we are proud of that, we know we could do more to continue to help pioneer access to medicines for people around the world. How are we going to do this? We believe that revolutionary innovative ideas, insights, and solutions can be found at the intersection of medical science and digital innovation. May a diverse, equitable and inclusive environment inspire new ways of working. We believe that our potential can develop and grow in a culture not based on integrity, curiosity, and flexibility. And we can reinvent what is possible, when we courageously collaborate to tackle the world’s toughest medical challenges aggressively and ambitiously. Because the greatest risk in life is the risk of never trying! Imagine what you could do here at Sandoz!
Join us and help us reimagine medicine
Sandoz stands up for equal opportunities and for the integration of persons with disabilities. Hiring decisions are only based on the qualification for the position, regardless of gender, ethnicity, religion, sexual orientation, age, and disability.
Division
SANDOZ
Business Unit
COMMERCIAL OPS EUROPE SZ
Location
Czech Republic
Site
Prague
Company / Legal Entity
SDZ CZE
Functional Area
Sales
Job Type
Full Time
Employment Type
Regular
Shift Work
No
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